Description

The Gadsden County Sheriff’s Office is currently seeking interested and qualified candidates for the position described below. As a condition of employment, employees are required to participate in the payroll direct deposit program. 

This position is responsible for responding to emergency and non-emergency calls for law enforcement, fire and emergency medical services. Identifies and dispatches appropriate public safety units; comply with county policies and procedures to ensure the safety of all public safety responders and the public.

Requirements

Provides public safety dispatch services for emergency and non-emergency purposes for various agencies; keeps track of a wide variety of public safety responders, resources.

Receives, screens, and takes appropriate action on all emergency service calls to include 911 calls from the public requesting law enforcement, fire and EMS; determines nature and location of emergency, determines priority, dispatches emergency responders/units as necessary in accordance with established department policies and procedures; relays pertinent information to law enforcement and emergency services officers.

Enters emergency assistance call information into the computer-aided dispatch (CAD); determines location of call; inputs, modifies, confirms and validates information into the NCIC and FCIC systems for multiple agencies; enters data for reports and records, processes forms and record files; queries system databases as requested; maintains records and files in accordance with established standards.

Provides information, instructions and assistance to the public within scope of authority; provides detailed call information to first responders as needed; maintains status and awareness of unit locations; monitors message traffic and relays information as required.

Receives and relays information regarding incidents and other activities to appropriate agencies and staff.

Performs inquiries and criminal history checks for multiple law enforcement staff through NCIC and FCIC systems; collects statistical data for reports; updates and ensures the accuracy of database.

Adheres to NCIC and FCIC administrative and security requirements, system sanctions, criminal history dissemination, etc., as required; ensures proper training, retraining and proficiency affirmation for staff utilizing the NCIC/FCIC systems; prepares and maintains required documentation for state and federal audits.